Sunday, August 18, 2013

Sum-Sum-Summertime

Hello blog!  It's been a while since I've posted.  You know how it is, free time is spent doing fun outdoorsy type things and you skip over the inside sitting behind the computer things.

While I did not attend the Origami Owl convention this summer, I did get a glimpse into what is coming for the fall.  It's so exciting.  I really believe this is going to jump my business into high gear.  Aside from the lovely lockets, dangles and tags that we already carry we are now going to add charm bracelets to our repertoire.  But not your average ordinary charm bracelet.  We're talking about a glass locket charm bracelet!  That's right, our regular size origami owl locket will attach, much like a watch to an silver rollo chain that allows for attachment of all sorts of dangles!


Aside from that HUGE deal item (because yes folks have been begging for bracelets for a long time now), there are also new "window" plates.  These are beautiful items that can be added to your locket that do not fully block the "see through" effect of the lockets.  I'm particularly fond of "love"!



Of course there will be new charms and dangles added to the mix as well.  So fall, and the Christmas shopping season, is going to be incredible!

I'm loving this business.  I love the jewelry.  And despite the little hiccups in shipping around mother's day over the spring, we've bounced back better than ever.  Every single customer who has purchased from me has been completely happy with their items.  The only return I've had was the classic ball chains because they didn't work for what the person ordered them for.  I only had one issue with a customer that wasn't happy about service.  She was treated poorly by the newly-untrained customer service, however designer care got involved and took care of that with a quickness! She's totally happy with her purchases (yes plural, as in repeat customer).  Since that time our customer care team has had a lot more training on the vision of Origami Owl and and O2 has amped up their shipping team and hours which means orders are arriving as scheduled.  I'm also noticing a lot less items on back order from the get go which is fantastic.

Yes, loving Origami Owl!